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Six Secrets For Delivering Great IT Service
Implement a successful data center remote access strategy which is aligned with business goals
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You know what you need in order to successfully manage all the remote access tools in your data center, but how can you make sure that your requirements are in sync with your organization's business strategy? Your initial step should be to determine which features of remote access management are essential for you to deliver a high level of IT service. You also have to make sure that these features can be accommodated by your organization's business plan.
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Given that your data center is comprised of in-band remote access tools (like VNC, RDP, Telnet, VMware, and SSH) and out-of-band remote access tools (like console servers, KVM switches, managed PDUs and service processors), you need to consider what kind of remote access strategy makes sense for your business. With lots of tools from lots of different vendors, remote management solutions that mandate "own brand" KVM, serial, and power hardware do not make sense in terms of time and money already spent on IT equipment.
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Ideally, your remote access management solution should:
- Manage the access and control of heterogeneous environment
- Integrate in-band and out-of-band remote access tools
- Combine access and power management tools
- Maximize tools and products that have already been deployed over the years
- Overcome installation and implementation challenges
- Increase operational efficiency while maintaining security
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Minimize unplanned downtime & keep IT equipment updated
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Minicom's remote access management solution, AccessITTM, fulfills all these requirements and more, making it easier for you to deliver uninterrupted uptime. AccessIT provides you with an intuitive interface for running and managing the multiple remote access protocols needed to maintain your servers, switches, firewalls, routers and other IT components, a holistic view that has a direct impact on increasing the level of IT service within organizations.
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Minicom's unique, open platform architecture provides a single portal to access and control all IT hardware regardless of manufacturer, leveraging your investment in your existing equipment and providing you with freedom of choice for future tools and vendors. The system is up and running in hours rather than days or weeks, with an equally short time frame for training new personnel.
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Transform wasted seconds into valuable resolution time
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With one click access to each IT asset using its associated access methods, AccessIT makes it easy for you to troubleshoot and to maintain your data centers. Having single sign-on means you don't spend unnecessary time connecting to the server, and can go straight to your desired target after the initial log-in. Security measures like LDAP compatibility and high encryption standards for protecting server access allay any concerns about the security of AccessIT.
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Remote Access. Simply Managed.TM
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Find out how AccessIT can improve your organization's level of IT service.
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